Carry — The shared home for couples

Introduction

Welcome to Carry. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage for the Carry mobile application.

By using Carry, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Data We Collect

We collect several types of information to provide and improve our service:

Account Information: Name, email address, and authentication credentials
Household Data: Tasks, shopping list items, events, and notes you create within the app
Voice Transcripts: When you use voice input, audio is processed transiently to convert speech to text. We do not store the audio recordings themselves
Device Information: Push notification tokens to send you notifications about household updates
Subscription Data: Payment and subscription status managed through RevenueCat and Apple
Usage Data: Information about how you interact with the app, including features used and activity timestamps

How We Use Your Data

We use the collected data for the following purposes:

To provide and maintain the Carry service
To sync household data in real-time between paired partners
To send push notifications about household updates and reminders
To process voice input and convert it to actionable tasks or items
To manage subscriptions and process payments
To improve our service and develop new features
To provide customer support and respond to your requests
To detect, prevent, and address technical issues or fraudulent activity

Third-Party Services

We use the following third-party service providers to operate our service:

Supabase: Provides database hosting, authentication, and backend infrastructure. Data is encrypted in transit and at rest.
OpenAI (via Supabase Edge Functions): Processes voice input to parse natural language and extract task details. Voice data is sent to OpenAI for processing but is not retained or used for training.
RevenueCat: Manages subscription status and in-app purchases through Apple.
Expo Push Notifications: Delivers push notifications to your device.
Apple: On-device speech recognition (when available) and App Store payment processing.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, regulatory, or security purposes. You can request deletion of your data at any time by contacting us at hello@carryapp.co.

Children\'s Privacy

Carry is not intended for use by individuals under the age of 17. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@carryapp.co, and we will delete such information.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Deletion: Request deletion of your personal data
Right to Data Portability: Request a copy of your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data
Right to Restrict Processing: Request restriction of processing your data

To exercise any of these rights, please contact us at hello@carryapp.co. We will respond to your request within 30 days.

Security

We take the security of your data seriously. All data is encrypted in transit using TLS/SSL and encrypted at rest via Supabase\'s security infrastructure. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via an in-app notice. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@carryapp.co

Privacy Policy